Sizing and Product Details
To help you choose the best size, we provide some information on how the garment fits, and whether it runs true, small or large to size on the ‘Details’ section of the product. If you need more help, our customer care team can answer all your questions on sizing and fit - simply email firstname.lastname@example.org for advice.
Prices and Currency
All prices published online, payments and invoices are in Euros (€).
We accept Visa, MasterCard, Maestro, Diners and American Express as well as Masterpass wallet. Please note that payment is only debited from your card at time of dispatch. All transactions at this website are processed in a secure host environment. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to “Log In” and review the amount shown before clicking “Pay Now”. Finally, you may choose to pay with cash on delivery. At time of delivery, you must have the exact order total indicated in the shipping confirmation email in cash. The courier cannot provide change and does not accept cheques. For eventual refunds, you must indicate a bank account.
*All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
You can pre-order a selection of products before they reach the boutiques. They will be conveniently delivered to the address you prefer as soon as they are available in our stock. In the Product Page of pre-order items you will also find their expected shipping date. If your order includes both products that are already in stock and pre-order items, the products will be shipped at two different times, but you will only be charged once for delivery. If you purchase more than one pre-order item with different expected shipping dates, the products will be sent all together on the latest expected date. You will receive a confirmation e-mail as soon as we ship your parcel. In the event that an item reserved by the Client does not arrive, the Client will be informed and a refund will be issued. The credit card will be charged on the date that the order is placed.
We offer seasonal sales twice per year To be notified as soon as our sale starts and of further reductions, sign up to our newsletter.